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REHOBOTH 30
REHOBOTH 30
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Bethany Mix
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REHOBOTH 20
REHOBOTH 20
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Disclaimer
POLICIES AND SHIPPING

Copyright Notice

All artwork, photographs, images, and design features on this site are copyrighted and the sole creative property of Ralph Semsker and may not be used without written permission from Ralph Semsker. All rights are reserved and no use, copying or reproduction rights are granted to purchaser. Ralph Semsker reserves the right to display for purpose of marketing and advertising all original art work and prints on his web site. Ralph Semsker also reserves the right to create prints for sale of all original art work.

Payment instructions:

PayPal is the preferred method of payment. Artist will accept personal checks and money orders. All forms of payment other than PayPal and Postal Money Orders must clear before the item is sent, usually 10 to 14 days. PayPal eChecks clear in about 4 days. Insurance is optional and recommended, especially on more expensive purchases. If you are paying through PayPal, a PayPal Invoice that includes shipping and handling to your location will be sent. If you are using another form of payment, an invoice will be sent by Email providing the total and mailing instructions. No items will be shipped before payment has cleared.

Our Secure Server
All orders made from Artists & Original Oil Paintings Online are made on a secure server. The company we use provides: "We encrypt ALL credit card numbers in our high-tech processing system and store them in their encrypted mode. Our servers are housed in a Level 3, High-Security temperature controlled environment and monitored twenty-four hours per day. With high-speed TCP/IP monitored Interruptible Power Supplies and diesel generator backups that can keep our servers up for months in the event of a power outage, we have your processing solution under control. "

Our Pricing Policy
The prices of the artwork are listed in US dollars. If you wish to make a payment without using a credit card, we will accept money order or certified check.

Our Privacy Policy
We believe in keeping your confidential information just that...confidential. We will only use your personal information to enhance your experience, but we will never sell your name or information to another company.

Our Return Policy
All purchases are backed by our 30 days money-back guarantee. If you wish to make a return, e-mail us at info@ralphsemsker.com  within thirty days of receipt to notify us of the return. We will send you instructions on where to ship the item. We ask that your return be shipped back in the original packing materials and container provided. Returns must be insured for their full value. The cost of returning unwanted purchases rests with the customer. After we receive your return, we will credit your credit card or issue you a check for the price of the artwork. Shipping costs will not be refunded except in the case of damage.

Artwork which is received damaged
If your package appears damaged, or if upon opening it you find the artwork damaged, contact us immediately at
sales@ralphsemsker.com
Please do not discard the packaging materials. When you call us, we will discuss a replacement, refund or credit - your choice. A replacement will be shipped to you at no charge. Unfortunately, replacements are not available for one of a kind works.


Shipping and Handling

Shipping charges are based on the size and weight of the item. You will be shown the shipping and handling charges on the "checkout page before you finalize your purchase. In the case where shipping and handling are not predetermined, you can choose to pay C.O.pick up. or to make a second payment with your credit card. We will contact at that time to determine the exact cost for your location. If the item requires special packaging, such as a crate, there may be additional shipping and handling costs. If you have any questions or concerns about shipping and handling costs, please contact us. Please have the item number handy when you call. Since each piece is shipped to you directly, delivery times and shipping costs will vary. Generally, you can expect to receive an item within 2 weeks of ordering it. Some items, depending on size and availability, can be delivered via faster methods for an additional charge.

Receiving Orders
You can generally assume that if you buy an item in stock, you will receive it within two to three weeks of placing your order. Delivery times do vary, however, based on product availability and the nature of the unique work.


Canceling or Changing an Order
If you want to cancel or change an order,
Email Us
. If your order has already been shipped, you may simply return it to us. We are able to handle purchases from outside the US and Canada; there are, however, no returns on these purchases. The same applies for items shipped to a location outside the US and Canada. If you are making a purchase as described above, please complete the shopping process in full and we will contact you via e-mail about any additional shipping charges.

For more information about Ralph Semsker’s Artwork, please contact us at
ralph@ralphsemsker.com

 
 
 
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